This page explains, in plain English, how CX Aff collects your personal information, why we keep it, and how it's kept secure. We believe members have the right to be fully informed about how their data is handled.
Get the key highlights from these cards before reading the full document.
Your name, email address, phone number, date of birth, and payment details are collected. These are required for account management and security purposes.
Your information is used to manage your account, process transactions, send relevant offers, and maintain platform security.
CX Aff never sells your information to third parties. Limited data may only be shared for payment processing or where required by law.
Your data is protected through SSL encryption, two-factor authentication, and regular security audits. Server access is strictly restricted.
You have the right to view, correct, delete, or receive your data in a portable format. You can exercise any of these rights by contacting our support team at any time.
CX Aff uses cookies to improve the site and deliver a personalized experience. You can manage your cookie preferences through your browser settings.
Welcome to CX Aff. This Privacy Policy explains what information is collected when you use the CX Aff platform — including the website and mobile interface — how that information is used, and the steps we take to keep it secure.
By creating an account or using the CX Aff platform, you are considered to have agreed to this Privacy Policy. This policy applies together with our Terms & Conditions.
In brief: CX Aff takes your personal information seriously. Your data is never sold, never shared with unnecessary third parties, and is stored in accordance with the highest security standards.
This policy has been prepared in accordance with applicable laws in Bangladesh and international data protection principles. For any questions, contact us at support@cxaff.net.
CX Aff collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.
| Data Type | Description | Why It's Needed |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact | Email address, mobile number | Account Verification & Support |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Technical | IP address, device information, browser type | Security & Fraud Prevention |
| Behavioral | Betting history, game preferences, session duration | Service Improvement & Personalization |
We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.
CX Aff collects information through several methods, each of which is described below:
CX Aff will never call or email you to ask for your password, OTP, or full payment details. If anyone contacts you requesting this information, it may be a fraud attempt — report it to our support team immediately.
CX Aff uses the information it collects for the following purposes:
Marketing Communications: We obtain your consent before sending any promotional emails or SMS messages. You can opt out at any time by contacting support or clicking the unsubscribe link in any of our emails.
CX Aff never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:
To be clear: CX Aff never sells or rents your information to advertisers, data brokers, or any other third party for commercial purposes.
CX Aff does not retain data longer than necessary. However, certain information must be kept for a defined period for legal reasons:
When an account deletion is requested, CX Aff removes the relevant data within 30 business days — except where retention is required by law.
CX Aff uses industry-standard security measures to protect your data — not just on paper, but actively applied in day-to-day operations.
In the event of a data breach, affected members will be notified within 72 hours and immediate steps will be taken to minimize harm. Transparency is a core part of how we operate.
The CX Aff platform uses cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
CX Aff believes you should have control over your own data. Your key rights are outlined below:
You can request to see what information CX Aff holds about you. Contact our support team and a copy will be sent to you within 30 days.
If any of your information is inaccurate, you may request a correction. Updates are typically completed within 7 business days.
You can request that your data be deleted after your account is closed. All information will be removed, except for data we are legally required to retain.
You can receive your data in a standard format (e.g., CSV) — a copy that's easy to read and use.
In certain cases, you may request that we limit how your data is processed — for example, to stop receiving marketing communications.
If you believe your information is being used for a purpose you haven't agreed to, you have the right to object. CX Aff will review your objection accordingly.
To exercise these rights, email us at support@cxaff.net or reach out via live chat. We aim to respond within 30 business days.
CX Aff services are strictly for individuals aged 18 and above. We do not knowingly collect information from minors.
Age is verified at the point of registration. If it is discovered that a minor's information has been collected, the account will be closed and the data deleted immediately.
If you believe a minor is using CX Aff, please notify us immediately at support@cxaff.net. We will act promptly.
CX Aff may update this Privacy Policy to keep pace with changes in technology or applicable law. For significant changes, members will be notified by email or via an in-platform notification.
You can check the "Last Updated" date at the top of the page to see when this policy was last revised. Continued use of the platform following any changes will be taken as acceptance of the updated policy.
Contact Us: For any questions, requests, or complaints regarding this Privacy Policy, email us at support@cxaff.net. Including "Privacy Request" in the subject line will help us get back to you faster. We're always happy to assist.